KIREI Refund Policy

At KIREI , customer satisfaction is our top priority. We understand that online shopping can be tricky, and we want to make sure you are completely happy with your purchase. That's why we offer a 30-day money-back guarantee on all of our products.

If for any reason you are not satisfied with your purchase, please contact us at support@kireicosmetics.co.uk within 30 days of receiving your order. We will provide you with instructions on how to return your item(s) and process your refund.

Please note that all items must be returned in their original, unused condition and with all original packaging and tags still attached. We reserve the right to refuse a refund if the returned items do not meet these requirements.

Shipping costs for returned items will be the responsibility of the customer, unless the item received is defective or the wrong item was received. In such cases, we will cover the cost of return shipping.

We apologize for any inconvenience and appreciate your understanding. Our goal is to make your shopping experience with Haven Home as enjoyable and stress-free as possible